If your item is not as described in the listing or is damaged upon delivery, you should first mark that you received the item in the buyer-seller chat, and then open a dispute and explain your issue with the product. Once you do this, PC Swaps support will receive your dispute and be in contact with you about how to resolve the dispute. We also highly encourage you to try to reach an agreement with the seller. If you come to an agreement, such as a partial refund or returning the item, please notify PC Swaps and we will help make it happen. 

If you need any other help with a damaged item please refer to the rest of our blog, where we have answers to a lot of frequently asked questions as well as guides for getting your account set up. Do not hesitate to email us at support@pcswaps.com with any other issues. You can also message us on socials, and we will get back to you as soon as possible. If you have any other issues there are multiple platforms you can reach out to us on!

Do you have any comments or concerns about the platform? Please reach out to us. We would love to hear your thoughts and feedback and a buyer or seller on our platform. Also be sure to check out our Discord where we have a strong community. We talk about current tech news as well as take part in Among Us and other game nights! We are always looking for more people to join the platform as well, so please tell your friends! As always thank you for being a part of this community.