How to choose parts?
Choosing components for your build can be difficult for new and experienced builders alike. PC swaps highly recommends visiting PCPartPicker to plan your build, make
Buying
Is my credit card or debit card secure?
PC swaps uses Stripe to process all payments and transfers. It has the highest level of security as a PCI Service Provider – Level 1,
What should I do if I want 2 separate items from the same seller?
If a seller has more than one item that you would like to purchase, PC swaps highly recommends bundling the items to save on shipping.
What is Buyer Protection?
When you purchase an item on PC swaps, it comes with buyer protection. This means that once you receive the item you have 3 days
What happens if my item is not shipped?
PC swaps allows the seller 7 days to ship the item you purchased. If the item is not shipped within 3 days, PC swaps notifies
What do I do if my item is damaged or not as described?
If your item is not as described in the listing or is damaged upon delivery, you should first mark that you received the item in
My item just got delivered, now what?
PC swaps strongly recommends buyers test the product thoroughly before they accept the item. You have 3 days to test the product before your payment
I suspect I am trying to be scammed, what should I do?
If you think you are being scammed, please email support@pcswaps.com and explain your situation. We take scams very seriously and thoroughly investigate each case to
I purchased an item, when will it ship?
Sellers on PC swaps usually ship items within 3 days of purchase. We allow up to 7 days for an item to be shipped before
I received the item as advertised, what do I do now?
If your item arrives as advertised you should mark the item as delivered and accept the item through the buyer/seller chat. Once you have accepted